QFE 859

We are attempting to install SQL Reporting Services using a network service
account for the ReportServer service. This configuration will fail without
installing QFE 859. There is allegedly a hotfix installer which will apply
the necessary hotfix, but the Microsoft KB articles go in circles without
ever offering a download.
Does anyone know where to download this hotfix and/or why Microsoft has
chosen to hide it so carefully?
The links I'm directed to are: http://support.microsoft.com/?id=821334 and
http://support.microsoft.com/kb/330391/I noticed this myself awhile back. I think what has happened is that they
pulled it because SP4 was out. SP4 is cumulative so it should work for you
(of course SP4 has a problem that requires a hotfix if you have more than 2
Gig of RAM and AWE enabled).
Bruce Loehle-Conger
MVP SQL Server Reporting Services
"Lowell Williams" <Lowell Williams@.discussions.microsoft.com> wrote in
message news:2DC69A07-1D0F-48D6-BE42-773B8029219B@.microsoft.com...
> We are attempting to install SQL Reporting Services using a network
> service
> account for the ReportServer service. This configuration will fail
> without
> installing QFE 859. There is allegedly a hotfix installer which will
> apply
> the necessary hotfix, but the Microsoft KB articles go in circles without
> ever offering a download.
> Does anyone know where to download this hotfix and/or why Microsoft has
> chosen to hide it so carefully?
> The links I'm directed to are: http://support.microsoft.com/?id=821334
> and
> http://support.microsoft.com/kb/330391/|||Thanks for the reply, Bruce.
Unfortunately, we're not ready to go down the SP4 road yet. It boggles the
mind that a hotfix would be pulled when there are so many different
configurations out there.
I suppose we'll have to use a domain account if the original hotfix file
really is unavailable.
Any other suggestions are appreciated.
"Bruce L-C [MVP]" wrote:
> I noticed this myself awhile back. I think what has happened is that they
> pulled it because SP4 was out. SP4 is cumulative so it should work for you
> (of course SP4 has a problem that requires a hotfix if you have more than 2
> Gig of RAM and AWE enabled).
>
> --
> Bruce Loehle-Conger
> MVP SQL Server Reporting Services
>
> "Lowell Williams" <Lowell Williams@.discussions.microsoft.com> wrote in
> message news:2DC69A07-1D0F-48D6-BE42-773B8029219B@.microsoft.com...
> > We are attempting to install SQL Reporting Services using a network
> > service
> > account for the ReportServer service. This configuration will fail
> > without
> > installing QFE 859. There is allegedly a hotfix installer which will
> > apply
> > the necessary hotfix, but the Microsoft KB articles go in circles without
> > ever offering a download.
> >
> > Does anyone know where to download this hotfix and/or why Microsoft has
> > chosen to hide it so carefully?
> >
> > The links I'm directed to are: http://support.microsoft.com/?id=821334
> > and
> > http://support.microsoft.com/kb/330391/
>
>|||You could also call support. It should be a free call.
Bruce Loehle-Conger
MVP SQL Server Reporting Services
"Lowell Williams" <LowellWilliams@.discussions.microsoft.com> wrote in
message news:33ECDA63-BCB5-4469-9E81-9EEBAAB6E22C@.microsoft.com...
> Thanks for the reply, Bruce.
> Unfortunately, we're not ready to go down the SP4 road yet. It boggles
> the
> mind that a hotfix would be pulled when there are so many different
> configurations out there.
> I suppose we'll have to use a domain account if the original hotfix file
> really is unavailable.
> Any other suggestions are appreciated.
> "Bruce L-C [MVP]" wrote:
>> I noticed this myself awhile back. I think what has happened is that they
>> pulled it because SP4 was out. SP4 is cumulative so it should work for
>> you
>> (of course SP4 has a problem that requires a hotfix if you have more than
>> 2
>> Gig of RAM and AWE enabled).
>>
>> --
>> Bruce Loehle-Conger
>> MVP SQL Server Reporting Services
>>
>> "Lowell Williams" <Lowell Williams@.discussions.microsoft.com> wrote in
>> message news:2DC69A07-1D0F-48D6-BE42-773B8029219B@.microsoft.com...
>> > We are attempting to install SQL Reporting Services using a network
>> > service
>> > account for the ReportServer service. This configuration will fail
>> > without
>> > installing QFE 859. There is allegedly a hotfix installer which will
>> > apply
>> > the necessary hotfix, but the Microsoft KB articles go in circles
>> > without
>> > ever offering a download.
>> >
>> > Does anyone know where to download this hotfix and/or why Microsoft has
>> > chosen to hide it so carefully?
>> >
>> > The links I'm directed to are: http://support.microsoft.com/?id=821334
>> > and
>> > http://support.microsoft.com/kb/330391/
>>|||Did you get it resolved? Did you have to call? We have the identical
problem here.
"Lowell Williams" wrote:
> We are attempting to install SQL Reporting Services using a network service
> account for the ReportServer service. This configuration will fail without
> installing QFE 859. There is allegedly a hotfix installer which will apply
> the necessary hotfix, but the Microsoft KB articles go in circles without
> ever offering a download.
> Does anyone know where to download this hotfix and/or why Microsoft has
> chosen to hide it so carefully?
> The links I'm directed to are: http://support.microsoft.com/?id=821334 and
> http://support.microsoft.com/kb/330391/|||My guess is that this is part of Windows 2003 SP1. If you install SP1 you
should not need the hotfix. If you do not want to install SP1 then I would
think you need to contact support to get the hotfix.
Bruce Loehle-Conger
MVP SQL Server Reporting Services
"Rob" <Rob@.discussions.microsoft.com> wrote in message
news:95CA7B1D-AAC1-45E4-9E8C-6687586B1BDC@.microsoft.com...
> Did you get it resolved? Did you have to call? We have the identical
> problem here.
>
> "Lowell Williams" wrote:
>> We are attempting to install SQL Reporting Services using a network
>> service
>> account for the ReportServer service. This configuration will fail
>> without
>> installing QFE 859. There is allegedly a hotfix installer which will
>> apply
>> the necessary hotfix, but the Microsoft KB articles go in circles without
>> ever offering a download.
>> Does anyone know where to download this hotfix and/or why Microsoft has
>> chosen to hide it so carefully?
>> The links I'm directed to are: http://support.microsoft.com/?id=821334
>> and
>> http://support.microsoft.com/kb/330391/|||We got it resolved by installing the patch, but to get it we did an end run
by having a Microsoft Partner call in to get it. I believe it took him about
five phone calls.
We started with the 800 number for partner support and went from there.
Make sure you have details available when you call in. I assume the regular
support number should get you there, and since a hotfix will solve your
problem, there should be no charge for the call (I think). Have KB article#
references from my original post, your SQL license and patch level, your
Server versions, etc. all at your fingertips when you call.
I've pasted part of the link they sent us for the patch below which might
help MS support figure out what you want. It has an expiring password on
it, so it won't help you to d/l it now... They also hinted that the patch
was customized to particular environments, and that they had to "configure"
it for us.
It was a little difficult to get them to realize what patch we wanted until
they finally transferred us to the SQL group.
"Bug470536/873/free/150452_ENU_i386_zip.exe"
Hope this helps, and good luck!
Lowell
"Rob" wrote:
> Did you get it resolved? Did you have to call? We have the identical
> problem here.
>
> "Lowell Williams" wrote:
> > We are attempting to install SQL Reporting Services using a network service
> > account for the ReportServer service. This configuration will fail without
> > installing QFE 859. There is allegedly a hotfix installer which will apply
> > the necessary hotfix, but the Microsoft KB articles go in circles without
> > ever offering a download.
> >
> > Does anyone know where to download this hotfix and/or why Microsoft has
> > chosen to hide it so carefully?
> >
> > The links I'm directed to are: http://support.microsoft.com/?id=821334 and
> > http://support.microsoft.com/kb/330391/|||I forgot to mention that there are two versions of this hotfix. You'll want
to verify with Microsoft which version you need.
The two files are called:
SQL2000-KB810185-8.00.0873-ENU.exe
SQL2000-KB884856-v8.00.0977-x86-ENU.exe
Those embedded KB articles should be of help when calling, too.
"Rob" wrote:
> Did you get it resolved? Did you have to call? We have the identical
> problem here.
>
> "Lowell Williams" wrote:
> > We are attempting to install SQL Reporting Services using a network service
> > account for the ReportServer service. This configuration will fail without
> > installing QFE 859. There is allegedly a hotfix installer which will apply
> > the necessary hotfix, but the Microsoft KB articles go in circles without
> > ever offering a download.
> >
> > Does anyone know where to download this hotfix and/or why Microsoft has
> > chosen to hide it so carefully?
> >
> > The links I'm directed to are: http://support.microsoft.com/?id=821334 and
> > http://support.microsoft.com/kb/330391/|||Thanks for all your help. I ended up installing SP4 and that also resolved
the issue.
"Lowell Williams" wrote:
> I forgot to mention that there are two versions of this hotfix. You'll want
> to verify with Microsoft which version you need.
>
> The two files are called:
> SQL2000-KB810185-8.00.0873-ENU.exe
> SQL2000-KB884856-v8.00.0977-x86-ENU.exe
> Those embedded KB articles should be of help when calling, too.
> "Rob" wrote:
> > Did you get it resolved? Did you have to call? We have the identical
> > problem here.
> >
> >
> > "Lowell Williams" wrote:
> >
> > > We are attempting to install SQL Reporting Services using a network service
> > > account for the ReportServer service. This configuration will fail without
> > > installing QFE 859. There is allegedly a hotfix installer which will apply
> > > the necessary hotfix, but the Microsoft KB articles go in circles without
> > > ever offering a download.
> > >
> > > Does anyone know where to download this hotfix and/or why Microsoft has
> > > chosen to hide it so carefully?
> > >
> > > The links I'm directed to are: http://support.microsoft.com/?id=821334 and
> > > http://support.microsoft.com/kb/330391/